You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, takes possession of the goods.
To exercise your right of withdrawal, you must inform me
Address: Paweena Pelzl, Am Strasserfeld 14, 40627 Düsseldorf
Email: service@glueckskristall.de
by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, I will reimburse you for all payments received from you, including delivery costs (except for additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by me), without undue delay and no later than fourteen days from the day on which I receive notice of your withdrawal from this contract. I will use the same means of payment that you used for the initial transaction, unless expressly agreed otherwise with you; in any case, you will not incur any fees as a result of this reimbursement. I may withhold reimbursement until I have received the goods back or you have provided proof that you have sent back the goods, whichever is earlier. You must send back the goods without undue delay and in any event no later than fourteen days from the day on which you inform me of the withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if the loss in value is due to handling of the goods that is not necessary for the purpose of ascertaining the nature, characteristics, and functioning of the goods.
Model Withdrawal Form
If you wish to withdraw from the contract, please fill out this form and send it back to:
Paweena Pelzl
Am Strasserfeld 14
40627 Düsseldorf
Email: service@glueckskristall.de
I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods (*):
Ordered on ()/received on ()
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.
End of the Withdrawal Instructions
(1) The right of withdrawal does not apply to the delivery of goods that are not prefabricated and for the production of which an individual choice or determination by the consumer is essential or which are clearly tailored to the personal needs of the consumer.